Legal & Financial Policy

Return & Refund Policy

Last Updated: June 12, 2026  ·  Aura Tiny Homes LLC  ·  Waco, Texas

Thank you for choosing Aura Tiny Homes LLC. We are committed to supplying, allocating, and custom manufacturing premium, high-performance modular prefab structures engineered for luxury residential living and high-yield investment assets. Because our units are coordinated directly from our main distribution facility and logistics yard in Waco, Texas, all orders are governed by the following strict financial and refund provisions.

1 Deposit & Securement Terms

To formally reserve any existing inventory model, lock in specific factory production lines, or initiate transport and logistical scheduling from our Waco, Texas hub, a mandatory securement deposit is required.

15% Securement Deposit — A deposit equal to fifteen percent (15%) of the total calculated purchase price must be submitted to confirm your order.

This deposit secures your unit slot across material procurement, factory customization layouts, and commercial freight carrier booking.

2 48-Hour Grace Window & Non-Refundability

Because processed securement funds are instantly allocated toward material procurement, factory customization layouts, and commercial freight carrier booking, the 15% deposit is governed as follows:

48-Hour Grace Window — Cancellations or modification requests submitted within 48 hours of order confirmation are eligible for a full refund of the securement deposit.
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§ 3 — Manufacturing & Fulfillment Guarantee

We stand firmly behind our engineering schedules. In the extraordinary event that Aura Tiny Homes LLC fails to deliver or make ready your contractually agreed-upon structural unit within our established final extension windows — due to direct factory default or internal supplier fault — a comprehensive 100% refund of all submitted balances, including the initial 15% deposit, will be immediately credited back to the Buyer's documented account. This guarantee reflects our absolute commitment to delivery excellence.

4 Shipping, Delivery & Damage Claims

Our delivery logistics follow a strict 3-Tier Implementation Framework:

Delivery Inspections: Clients are required to inspect the structural unit immediately upon arrival during the handover process. Any transit or handling discrepancies must be documented before final utility hookup completion to preserve manufacturer and carrier insurance coverages.

Failure to document damage prior to utility hookup completion may void applicable insurance and warranty claims. Aura Tiny Homes LLC cannot be held liable for damage reported after this window.

§ 5 — Contact Information

Company
Aura Tiny Homes LLC
Distribution Hub
Waco, Texas